This privacy policy applies to your use of https://www.samcc.in and any other web or mobile applications operated by Samridhi Compliance Certification (“we”, “us”, “our”). We are committed to safeguarding your privacy and ensuring the protection of all personal data collected and processed in connection with your use of our platform and services. This policy explains what information we collect, how we use it, and the choices you have.

Information Collected

Samridhi Compliance Certification collects user information through various methods including:

• Voluntarily submitted details (e.g., contact forms, service inquiries, account registration)
• Automatically collected data (e.g., cookies, IP address, browser information)
• Third-party integrations (e.g., social logins, ad networks)

Personal information we may collect includes: Name, email address, phone number, address, company details, service interest, IP address, age, gender, and any documentation shared for certification purposes.

Accessing & Managing Information

Registered users may access or update their personal information by logging into their account. You may request to deactivate or delete your account at any time. However, certain data may be retained for legal, security, or analytical purposes. If information is shared with third-party partners, its retention will be governed by their respective privacy policies.

Use & Sharing of Information

We do not sell or share your personal data except under the following conditions:

• With our internal team and authorized consultants/experts involved in documentation, certification, and related services
• With third-party vendors assisting with analytics, website optimization, hosting, or payment processing
• If required by law, or to respond to valid legal processes such as government requests or court orders
• To protect the rights, safety, or property of Samridhi Compliance, users, or the public

External Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, data collection, or content. Please review their policies separately before engaging.

Data Protection & Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. While we take security seriously, you acknowledge that no system is completely secure, especially during internet transmission, and we cannot guarantee absolute data safety.

Confidentiality of Client Documents

All documents and data submitted by clients for certification purposes (e.g., BIS, TEC, BEE, EPR) are treated as strictly confidential. We do not claim ownership, nor do we modify or disclose any documents except:

• To perform services you've requested
• To comply with legal processes
• To respond to IP infringement or violation of rights claims
• To protect the safety and integrity of Samridhi Compliance or its users

We may use anonymous feedback, queries, or testimonials shared by you to improve or promote our services (with or without attribution).

Electronic Payments

We may engage with third-party payment gateways and aggregators (RBI-compliant) to collect service fees. By using our payment services:

• You confirm the correctness of your card/bank details
• You understand that Samridhi Compliance has no access to your payment credentials
• Any issues related to failed or unauthorized transactions must be addressed with your bank/payment provider
• Payment terms are subject to each third-party provider's individual policies

Legal Compliance

Users agree to comply with all applicable laws under the Information Technology Act, 2000 and relevant regulations. Any misuse, illegal data entry, or fraudulent behavior may lead to legal action or service restrictions.

Grievance Officer

In accordance with the IT Act, 2000, the name and contact details of our Grievance Officer are:

• Name: Mr. Dinesh Kumar
• Email: info.samcc@gmail.com
• Phone: +91-7838762623
• Address: F-9 & F-10, KH NO 437, Second Floor, Office No 201, Vijay Block, Laxmi Nagar Delhi-110092

If you have any concerns related to privacy or data protection, you may contact us via email or through the contact form on our website.